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We encourage you to speak to your neighbor first. Most issues can be resolved in a neighborly fashion.
The City of Hoover Municipal Code Section 4-21b addresses defecation. If you continue to have a problem, you may file a complaint with the Court Magistrate. View more information on filing complaints .
There is a common misconception that topping a tree will revive it. This is simply not true and no one should be convinced to the contrary by anyone still trying to sell the so called service of topping. Without question, topping any species of tree (especially large, mature shade trees) is a harmful practice that almost always leads to structural defects and functional stress. Structural defects can lead to limb and branch failures that, on their own, can damage surrounding property. Severe enough limb and branch failures not properly addressed with pruning can lead to internal decay in trees which only worsens the tree's condition over time, both structurally and functionally. Functional stress can leave trees more susceptible to outside pathogens which can and often does lead to decline and/or mortality. In essence, there are no known benefits to "topping" trees but there are numerous, negative and often dangerous side-effects.
Please read what the International Society of Arboriculture has to say about topping trees.
Topping is a harmful and potentially destructive practice with any species of tree. Some smaller ornamental trees like crapemyrtle can tolerate annual topping but the benefits of this practice are questionable at best. A reduction in size or maintenance of a specific size can often be achieved in crapemyrtle but flower production is not enhanced and winter form along with other aesthetic characteristics are completely altered. Crapemyrtle is a diverse tree and one that is produced by growers in every size, shape, and color imaginable. If your yard space dictates a small crapemyrtle, you can buy a small crapemyrtle. And if you have a sizable lawn, there's a large crapemyrtle out there with your name on it.
Crapemyrtles that are properly planted in full sun, maintained as they should be and allowed to grow to their natural size tend to be some of the most beautiful, ornamental trees in the landscape. They are a "total package" tree with aesthetic as well as durability qualities from top to bottom. It's unfortunate that so many people still miss out on all the wonderful characteristics this species has to offer when it's allowed to just be itself!
Companies that offer cable service throughout different areas of the City of Hoover:
Please note that other many other non-cable television services are available to Hoover residents such as streaming and satellite services. These services do not fall under franchise agreements with the City of Hoover, therefore we do not maintain a list on our website. Please refer to the Hoover Chamber of Commerce or your favorite search engine to research all available options for television entertainment.
Spectrum (Charter/Brighthouse) Ph: 888-438-2427
AT&T U-Verse - 800-288-2020
Yes, Hoover city staff can help resolve problems on a case-by-case basis. If the cable company is not able to resolve the problem in a timely manner, please contact the Hoover Cable Hotline, 205-444-7575, or use the link below to report a problem or concern to the City and we will work with the appropriate cable company to resolve such problems in a timely manner. My Hoover Connect
Send an email or visit the City Clerk's Office at:
100 Municipal Lane
Hoover, AL 35216
If your home is new construction, contact a Public Works representative at 205-444-7543. They will instruct Waste Services of Alabama to deliver a trash and recycle bin to your home. They will also inform you of the days of collection and answer any questions you may have. If you have moved into an existing home, service has already been established at your address. You only need to call if you do not know the days of service or if the bins are damaged or missing.
To be added to the list for a special collection, contact Waste Services of Alabama (205-631-1313), the City of Hoover Public Works Department (205-444-7543) or submit online using My Hoover Connect. Crews on the garbage trucks can sometimes gather small piles of limbs but in most cases it is best to inform us. Only debris generated by the homeowner will be collected. It is the responsibility of hired landscapers, tree services, roofers, remodeling companies, etc. to remove any materials/debris generated by their crews.
Submit your request through My Hoover Connect. You may also call Waste Services of Alabama (205-631-1313) or a Public Works representative at (205-444-7543). Carts are owned by the garbage company and they are responsible for repairs and for replacing any damaged carts.
Prior to contacting us for special collection, you will need to have the freon removed by a certified technician. The item must be tagged with a certification of removal. Once it has been tagged, you may contact Waste Services of Alabama (205-631-1313), the Public Works Department (205-444-7543) or submit through My Hoover Connect.
The six (6) holidays in which your service could be delayed are:
When one of these six holidays falls on the weekend, there will be no change in your garbage and recycling services. If one should fall during the week, your service will be delayed by one day the remainder of that week. This would include recycling services as well.
Each Belle is responsible for the cost of her own antebellum dress and accessories. A two-year term fee of $230.00 is required for all incoming Belles and is due the night of orientation. During her time of service, each Belle will be required to continue to be a resident of the City of Hoover; be continuously enrolled in school; maintain a minimum GPA of 2.5; and participate in a minimum of thirty (30) hours of community service through the Hoover Belle program during her two-year term. A certificate will be issued at the completion of her term of service. Should a Belle fail to complete a minimum of thirty hours of community service or fail to participate appropriately, a letter of notification will be sent to her parent/guardian stating she may be ineligible to receive the Certificate and/or the Senior Gift and she may not be included in any farewell plans. All Belles (juniors and seniors) are required to attend (and wear name tag to) a Back-to-School function, normally held on the first Sunday in August following the beginning of the new school year. Invitations will be mailed with time and location. In addition, each Hoover Belle will be required to sign and honor the Hoover Belle Pledge, as follows. Conduct outside of this standard will be reviewed by the Hoover Belle Committee and may be deemed as cause for dismissal from the Hoover Belles. The purpose of the Hoover Belle Pledge is not to restrict parents’ authority but to insure Hoover Belles are not involved in inappropriate, underage activities.
As a Hoover Belle, I am viewed as a leader in the community who represents the City of Hoover and charitable organizations as their hostess. I pledge to be responsible and dependable and will conduct myself with integrity, exhibiting outstanding character and moral conduct at all times. I understand this will include any of my postings on social media.
I pledge to be drug, alcohol, and tobacco free during my two-year term as a Hoover Belle. I will not have any of these substances on my person, nor will I cause suspicion of or participate in any activities involving these substances.
I pledge to uphold school rules and regulations.
I realize it is my responsibility to uphold the high standards that have been set for me. If I am in violation of upholding this conduct standard set forth, the Hoover Belle Committee may review my conduct and determine what action will be taken.
I have read this information and agree to adhere to this Hoover Belle pledge. If a violation of this pledge results in a review of my actions, I understand that the Hoover Belle Committee’s verdict may result in the termination of the remainder of my term as a Hoover Belle.
Application forms will only be available for download from this site. When the application process begins each year, you will find dates, deadlines and other information on the Hoover Belle webpage and associated links.
Applications, and all accompanying materials, including the reference letters, must be placed in a sealed 9x12 envelope and returned to the Hoover Chamber of Commerce NO LATER THAN by 4:00 P.M. on date determined each year. The Chamber is located at 3000 Riverchase Galleria, Ste. 375, Hoover, AL 35244. The person returning the application must sign in so that we have a crosscheck to verify the return. Applicants will be required to attend an interview. You will be advised of your interview time. When the application process begins each year, you will find dates, deadlines and other information on the Hoover Belle webpage and associated links.
The last four digits of the Social Security number of the Belles chosen for the two year term will be posted on this website on date to be determined each year.
To reserve Veterans Park on Valleydale for an event, please complete the Veterans Park on Valleydale Rental Request form and return to the Events office.
Complete our Media Request Form to request a media interview with Mayor Brocato. You may also contact Public Information Officer, Melanie Posey at 205-444-7588.
You will need to fill out the form below and bring it in person to the Magistrates Office.
Your driver's license could be suspended for a variety of reasons, including points, failing to appear on a traffic citation, or conviction for an offense that requires mandatory suspension. You will need to check with ALEA Department of Public Safety for more specific information on your driver's license.
The charge will stay on your records indefintley unless you qualify for and successfully complete an expungement process.
No, you must go to Hoover Police Records at 2020 Valleydale Road to obtain a copy of a report or contact records at 205-444-7739.
View information on pleading not-guilty.
You can submit through My Hoover Connect or by calling 205-444-7552.
You can submit on online through My Hoover Connect or call 205-444-7552. True emergency situations should be reported to Police Dispatch at 205-444-7640 when the administrative office is closed.
Sign up for youth sports in
Sign up for adult sports in
The following programs are offered:
For more information contact Randall Griffin at 205-444-7755 or Brent Solberg at 205-444-7754.
Torrey Teal, Aquatics Manager- 205.444.7751 or firstname.lastname@example.org
To be added to the list for a special collection contact Waste Services of Alabama (205-631-1313), City of Hoover Public Works Department (205-444-7543) or submit through My Hoover Connect. Crews on the garbage trucks can sometimes gather small piles of limbs but in most cases it is best inform us. Only debris generated by the homeowner will be collected. It is the responsibility of hired landscapers, tree services, roofers, remodeling companies, etc. to remove any materials/debris generated by their crews.
Submit your request through My Hoover Connect. You may also call Waste Services of Alabama (205-631-1313) or a Public Works representative (205-444-7543). Carts are owned by the garbage company and they are responsible for repairs and for replacing any damaged carts.
You may submit your request using My Hoover Connect or you may call 205-444-7543. If the pothole is on a City of Hoover street, our Public Works Department will be able to repair it. However, if it is a county or state maintained street/highway, you will need to contact the appropriate entity.
You can submit this information through My Hoover Connect or by calling 205-444-7543.
The City of Hoover does not maintain street lights on residential streets. To report problems with street lights on residential streets, please obtain the light pole number and then contact your Homeowners Association and/or Alabama Power Company at 1-800-245-2244. The City of Hoover maintains street lights on select major roadways including: I-65, I-459, Hwy 31, Hwy 150, Lorna Road and Municipal Drive. To report problems with street lights on these roadways, please contact Engineering at 205-444-7896 or through My Hoover Connect.
To request a new sign, you may submit through My Hoover Connect or contact our engineering department at 205-444-7529. Existing signs are maintained by the Public Works Department and your request can be sent through My Hoover Connect or by calling 205-444-7543. Neighborhood Watch signs can be requested by contacting the Police Department at 205-444-7700.
You may submit your request using My Hoover Connect or you may call 205-444-7543. If the pothole is on a City of Hoover street, our Public Works Department will be able to repair it. However, if it is a county or state maintained street/highway, you will need to contact their street maintenance department.
Yes, daily meals are provided through a grant program funded by Jefferson County. To be eligible for the meal program you must be at least 60 years of age and a resident of Jefferson County. Donations for meals are accepted. There are a limited number of meals available each day. A form must be filled out in order to participate in the program.
No, our hours of operation are Monday through Friday from 8:00 AM-4:00 PM except on Holidays. Please see a listing of the Holidays on the main page.
You can submit this information through My Hoover Connect or by calling 205-444-7543.
On residential streets, please obtain the pole number and contact Alabama Power Company at 1-800-245-2244. However, some Homeowners Associations maintain their own street lights. You may check with them as well. The City of Hoover maintains street lights on major roadways such as; I-65 at I-459 Interchange, I-459 at US Hwy 31 Interchange, I-65 at Valleydale Road Interchange, US Hwy 31, AL Hwy 150, Lorna Road, Learning Lane, Galleria Boulevard, Jim Wilson Jr Parkway and Municipal Dr. Contact Engineering at 205-444-7896, Chris Reeves or through My Hoover Connect to report problems with street lights on these roadways.
The City of Hoover employs two ISA Certified Arborists that can help. Please call (205) 739-7141 or email email@example.com to schedule an appointment for free consulting services.
There is a common misconception that topping a tree will "revive" it. This is simply not true and no one should be convinced to the contrary by anyone still trying to sell the so called "service" of topping. Without question, topping any species of tree (especially large, mature shade trees) is a harmful practice that leads to structural defects and functional stress. Structural defects can result in limb and branch failures that, on their own, can injure people and damage property. Severe enough limb and branch failures can lead to decay in trees which worsens the tree's overall condition over time. Functional stress can leave trees more susceptible to outside pathogens which can and often does lead to decline and/or mortality. There are no known benefits to "topping" trees but there are numerous, negative and often dangerous side-effects. Here's what the ISA has to say:
Trees are Hoover's most valuable natural resource. The benefits of trees are abundant and in some cases irreplaceable. Protecting and preserving healthy, intact stands of existing trees produces optimal, tree-based benefits. Here's what the ISA has to say:
Topping is a destructive practice with any species of tree. Crapemyrtle can tolerate annual topping but there are zero benefits associated with the practice. Size reduction can be achieved but to the detriment of flower production, winter form and other aesthetics. In addition, plants are left to cope with substantial injury and decay recovery. Crapemyrtle is a diverse species, with varieties and cultivars that grow naturally into numerous sizes, shapes and colors. If your planting area dictates a small crapemyrtle, you can plant a crapemyrtle that stays small. If you have a large space to fill then there's a large crapemyrtle out there that fits the bill. Crapemyrtles properly planted in full sun, maintained as they should be and allowed to grow to their natural size tend to be some of the most beautiful ornamental trees in the landscape. They are a "total package" tree, possessing an assortment of aesthetic and durability qualities. It's unfortunate that many people still miss out on all the wonderful characteristics this species has to offer when it's allowed to just be itself!
Yes, Hoover is in its 20th consecutive year as a Tree City USA and we are extremely proud to have maintained this designation. Search 'Tree City USA' or visit the Arbor Day Foundation's website to find more details on the Tree City USA program.